Privacy Policy

This privacy policy (the “Policy”) applies to all information, including personal data within the meaning of applicable law (“Personal Information”), that WaimMar and/or its affiliates (“WaimMar”) may obtain about you in the course of your use of the Tour Search and Booking Service (the “Service”).

What is the purpose of this Policy

Protecting your Personal Information and your privacy is extremely important to WaimMar. Therefore, when you use the Site and the Service, WaimMar protects and processes your Personal Information in strict compliance with applicable law.

What Personal Information WaimMar collects about you

WaimMar does not verify the Personal Information you provide and cannot judge its accuracy or whether you have sufficient legal capacity to provide your Personal Information. However, WaimMar assumes that you provide accurate and sufficient Personal Information and that you update it in a timely manner.

WaimMar may collect the following categories of Personal Information about you during your use of the Site and Service:

  • Personal Information provided by you when you register (create an account) or interact with WaimMar through a telephone conversation, such as your name, telephone number, e-mail address, social media account addresses, address, age and identification document details, and any other information necessary for quality service delivery and purposes;
  • electronic data (HTTP headers, IP address, cookies, web beacons/pixel tags, browser ID data, hardware and software information);
  • information about you that we receive from our Affiliates pursuant to the terms of the agreements entered into between you and the relevant Affiliate and the agreements entered into between WaimMar and the Affiliate;
  • information about interactions with the Service, WaimMar employees and affiliates, including audio recordings of telephone conversations as part of your use of the Service.
  • How WaimMar protects your Personal Information

In most cases, Personal Information is processed automatically without access to it by any WaimMar employee. In the event that such access is required, it may only be granted to those WaimMar employees who need it to perform their tasks. To protect and ensure data privacy, all employees must comply with internal policies and procedures regarding the processing of Personal Information. They must also follow all technical and organizational security measures in place to protect your Personal Information.

How long we keep your personal information

WaimMar will retain your Personal Information for as long as necessary to fulfill the purpose for which it was collected or to comply with legal and regulatory requirements.

If you wish to have any of your Personal Information deleted from WaimMar’s databases, you may delete the necessary Personal Information yourself using your account or, if this is not technically possible, contact WaimMar by e-mail at [email protected].

What rights do you have

Subject to applicable law, you have the right to access your Personal Information processed by WaimMar in accordance with this Policy.

If you believe that any information WaimMar holds about you is incorrect or incomplete, you may log into your account and correct your Personal Information yourself.

If required by applicable law, you have the right to:

  • request deletion of your Personal Information;
  • request restrictions on the processing of your Personal Information;
  • object to the processing of your Personal Information, if required by applicable law.

How we use cookies and other similar technologies on the Site or when you use the Service

Cookies are small text files placed on the device you use to access the Site. They contain information that is collected from your device and sent back to the Site on each subsequent visit to remember your actions and preferences as time passes.

The following types of cookies are used on the Site:

  • strictly necessary cookies / technical cookies: these cookies are necessary for the operation of the Site and the provision of the Service to you; among other things, they allowWaimMar to identify your hardware and software, including your browser type;
  • statistical/analytical cookies: these cookies allow us to recognize users, count users and collect information such as the transactions you make on the Site, including information about the web pages you visit and the content you receive;
  • technical cookies: these cookies collect information about how users interact with the Site, which allows us to identify errors and test new features to improve the performance of the Site and Service;
  • functional cookies: these cookies allow us to provide certain features to make it easier for you to use the Site, for example by storing your preferences (such as language and location);
  • (third party) tracking / advertising cookies: these cookies collect information about users, traffic sources, pages visited and advertisements displayed to you, as well as those that took you to the advertised page. They allow the display of advertisements that may be of interest to you based on an analysis of Personal Information collected about you. They are also used for statistical and research purposes.

How long cookies are stored on your device

WaimMar only uses the information contained in cookies for the purposes set out above, after which the data collected will be stored on your device for a period which may depend on the type of cookie concerned, but not exceeding the period necessary to fulfill its purpose, after which it will be automatically deleted from your system.

Updating this policy

This Policy is subject to change. WaimMar may make changes in its sole discretion, including, but not limited to, where the relevant changes are related to changes in applicable law and where the relevant changes are related to changes in the operation of the Site and Service.

WaimMar agrees not to materially change, impose additional encumbrances or restrictions on your rights under this Policy without notice to you. You will be notified of such changes. Relevant notices may be displayed on the Site (e.g., via a pop-up window or banner) before such changes take effect, or may be sent to you via other communication channels (e.g., email if you have provided us with your contact information).